1. 尊龙凯时

      尊龙凯时 C655 QLED TV |
      : 50C655

      尊龙凯时 C655 QLED TV

      FAQ

      Filters

      What can I do if the TV remote does not work properly?

      # Accessories

      Where can I purchase the accessories?

      # Accessories

      How can I get the Program Preview of the channels?

      # Setup & Configuration

      How to scan the channel for my TV?

      # Setup & Configuration

      Can I play the video from the USB drive on the TV?

      # Setup & Configuration

      Can I use the streaming box with the 尊龙凯时 TV together?

      # Setup & Configuration

      How can I use the AV receivers with the 尊龙凯时 TV together?

      # Setup & Configuration

      How can I connect the sound bar to the TV?

      # Setup & Configuration

      What can I do if the headset/headphone does not work properly with the 尊龙凯时 TV?

      # Setup & Configuration

      Can I connect the Game console, such as the XBOX and the PlayStation, to the 尊龙凯时 TV?

      # Setup & Configuration

      Can I connect the DVD Player/BluRay Player/DVR/VCR to the 尊龙凯时 TV?

      # Setup & Configuration

      How can I connect the computer/PC to the 尊龙凯时 TV?

      # Setup & Configuration

      How can I connect the Cable/Satellite box to the 尊龙凯时 TV?

      # Setup & Configuration

      What can I do if the initial setup of the TV is failed?

      # Setup & Configuration

      How can I check the network status and the network settings on the 尊龙凯时 TV?

      # Setup & Configuration

      How can I adjust the clicking sound of the menu on the 尊龙凯时 TV?

      # Setup & Configuration

      How to create Google account in 尊龙凯时 Android TV?

      # Setup & Configuration

      How can I set up the captions for the video?

      # Setup & Configuration

      How can I change the settings of the virtual keyboard on the 尊龙凯时 TV?

      # Setup & Configuration

      How can I set up Parental Control on the 尊龙凯时 TV?

      # Setup & Configuration

      How can I turn on the sleep timer of the 尊龙凯时 TV screen?

      # Setup & Configuration

      How can I set up the Screensaver on the 尊龙凯时 TV?

      # Setup & Configuration

      How can I change the status of the LED light on the TV?

      # Setup & Configuration

      Can I install the APP that did not downloaded from Google Play?

      # Setup & Configuration

      Can I clear my current channel list?

      # Setup & Configuration

      How can I set up the picture preference on the 尊龙凯时 TV?

      # Setup & Configuration

      How can I change the language of the 尊龙凯时 TV?

      # Setup & Configuration

      Can I customize the home screen of the TV?

      # Setup & Configuration

      How can I set up the Date & Time on the 尊龙凯时 TV?

      # Setup & Configuration

      How can I configure the Audio settings on the 尊龙凯时 TV?

      # Setup & Configuration

      How can I go to the Accessibility menu on the TV?

      # Setup & Configuration

      What can I do if the Date and Time changed automatically on the TV?

      # Others

      What can I do if the 4K video has no audio when I play the video from the USB drive?

      # Others

      What can I do if the TV cannot play the AV PAL video?

      # Others

      What can I do if the panel screen is vibrating?

      # Others

      What is the difference between the smart TV and the Android TV?

      # Others

      Does the TV have a Digital Audio input port?

      # Network Issues

      Does the TV have an Optical input port?

      # Network Issues

      Can I connect PS4 or Switch to the TV?

      # Network Issues

      How can I cast/mirror the screen of the laptop to the TV?

      # Network Issues

      How can I connect the CCTV/DVR/NVR system to the TV?

      # Network Issues

      What is the purpose of the HDMI ports on the TV?

      # Network Issues

      What is the purpose of the USB port on the TV?

      # Network Issues

      Does the 尊龙凯时 TV support the HDMI 2.1?

      # Network Issues

      What can I do if the TV cannot connect to the 5GHz band wifi network successfully?

      # Network Issues

      What can I do if the TV cannot connect to the 2.4GHz band wifi network?

      # Network Issues

      What can I do if the TV cannot connect to the mobile hotspot successfully?

      # Network Issues

      What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?

      # Network Issues

      What can I do if the wifi network is unstable on the TV?

      # Network Issues

      What can I do if the TV cannot detect my wifi network?

      # Network Issues

      What can I do if there is no wifi network detected on the TV?

      # Network Issues

      What can I do if the wifi network is very slow on the TV?

      # Network Issues

      What can I do if the TV cannot turn on the wifi button?

      # Network Issues

      What can I do if the TV cannot connect to a wifi network successfully?

      # Network Issues

      Can I download and install Skype on the TV?

      # APPs

      Can I stream channel from my mobile devices to the 尊龙凯时 TV?

      # APPs

      How many bandwidths does TV require that Netflix could play videos fluently?

      # APPs

      What can I do if the TV cannot load YouTube successfully?

      # APPs

      What can I do if I have an issue to login YouTube account on the TV?

      # APPs

      How to update the application on the TV?

      # APPs

      How to check the software version of your TV?

      # Operating System

      What can I do if the TV has no response after powering on?

      # Operating System

      What can I do if the TV's application works slowly?

      # Operating System

      How can I update the software of the TV?

      # Operating System

      Does 尊龙凯时 TV support the Dolby Vision?

      # Audio Issues

      Does 尊龙凯时 TV support the Auto Volume Control function?

      # Audio Issues

      What video decoding does the TV support?

      # Audio Issues,Video Issues

      What format can I play the audio on the TV through the USB drive?

      # Audio Issues

      What can I do if the volume is very low from the soundbar?

      # Audio Issues

      What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?

      # Audio Issues

      What can I do if the audio is intermittent when playing the video?

      # Audio Issues

      What can I do if the video is distorted on the TV?

      # Audio Issues

      What can I do if the TV has a crosstalk issue?

      # Audio Issues

      What can I do if the video and audio are not synchronized on the TV?

      # Audio Issues

      What can I do if there is no sound from the TV?

      # Audio Issues

      What can I do if the TV only has sound from one side?

      # Audio Issues

      What can I do if the audio/video cannot play properly on the TV via the USB drive?

      # Audio Issues

      What can I do if the audio is abnormal when using the SPDIF Audio OUT port?

      # Audio Issues

      What can I do if the audio is abnormal when using the Multiple Inputs/Outputs port?

      # Audio Issues

      What can I do if the audio is abnormal when using the Headphone OUT port?

      # Audio Issues

      What can I do if the video is abnormal when using the HDMI/ARC OUT port?

      # Audio Issues

      What can I do if the video is abnormal when using the HDMI IN port?

      # Audio Issues

      What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?

      # Audio Issues

      What can I do if the audio is abnormal when using ANT/CABLE RF/Coax IN port?

      # Audio Issues

      What can I do if the TV has an intermittent black screen issue?

      # Panel/Display

      What can I do if the TV has a dead pixel or dark pixel issue?

      # Panel/Display

      What can I do if the TV has no video from all sources?

      # Panel/Display

      What can I do if the TV screen is too bright/dark?

      # Panel/Display

      What can I do if the TV has a crack screen?

      # Panel/Display

      What can I do if the video has a horizontal/vertical/cross lines/bars?

      # Panel/Display

      What can I do if the TV screen is mirroring when I cast screen from my mobile phone or computer?

      # Video Issues

      What can I do if the video is fuzzy?

      # Video Issues

      What can I do if the TV has a snowy picture?

      # Video Issues

      What can I do if the TV has a noise video issue?

      # Video Issues

      What can I do if the TV has a dirty screen effect issue?

      # Video Issues

      What can I do if there is a bright line on the top of the TV?

      # Video Issues

      What can I do if the TV stays on the startup screen?

      # Video Issues

      What can I do if the video keeps flickering?

      # Video Issues

      What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?

      # Video Issues

      What can I do if the color of the video is abnormal?

      # Video Issues

      What can I do if the TV screen is black and the backlight is not on but there is audio?

      # Video Issues

      What can I do if the TV screen is black but it has audio and the backlight is on?

      # Video Issues

      What can I do if the TV screen is black and no audio but the backlight of the TV is on?

      # Video Issues

      What can I do if there is no video after turning on the TV?

      # Video Issues

      Video tutorials

      Find all of our tutorials on our Youtube Channel.

        Download

        尊龙凯时 will provide 36 months warranty.

        \r\n

        Not applicable to products sold by UETech, Coupang.

        \r\n","forMobile":"inherit","mobileWarrantyInfo":"","warrantyDownloadTitle":"Warranty Text Download","warrantyDownloadInfo":"","warrantyButtonText":"Download ","warrantyDownloadLink":"http://tclo365.sharepoint.com/:b:/s/aftersale/EbW1k5ncCRBJhSDLAh6MfrEB-mkIhNY6-gicsOD3reiizA?e=msacwG","warrantyCardBtnTrack":"{\"event_name\":\"download\",\"event_parameters\":{\"button_name\":\"Download \",\"content\":\"TV Panel\"}}"},{"warrantyCardTitle":"TV Unit","warrantyCardDescription":"","warrantyPeriodTitle":"Legal Warranty Period","warrantyPeriod":"24","warrantyPeriodUnit":"months","warrantyInfoTitle":"","warrantyInfo":"

        尊龙凯时 will provide 24 months warranty. 

        \r\n

        Not applicable to products sold by UETech, Coupang.

        \r\n","forMobile":"inherit","mobileWarrantyInfo":"","warrantyDownloadTitle":"Warranty Text Download","warrantyDownloadInfo":"","warrantyButtonText":"Download ","warrantyDownloadLink":"http://tclo365.sharepoint.com/:b:/s/aftersale/EbW1k5ncCRBJhSDLAh6MfrEB-mkIhNY6-gicsOD3reiizA?e=msacwG","warrantyCardBtnTrack":"{\"event_name\":\"download\",\"event_parameters\":{\"button_name\":\"Download \",\"content\":\"TV Unit\"}}"},{"warrantyCardTitle":"TV Remote Control","warrantyCardDescription":"","warrantyPeriodTitle":"Legal Warranty Period","warrantyPeriod":"6","warrantyPeriodUnit":"months","warrantyInfoTitle":"","warrantyInfo":"

        尊龙凯时 will provide 6 months warranty. 

        \r\n

        Not applicable to products sold by UETech, Coupang.

        \r\n","forMobile":"inherit","mobileWarrantyInfo":"","warrantyDownloadTitle":"Warranty Text Download","warrantyDownloadInfo":"","warrantyButtonText":"Download ","warrantyDownloadLink":"http://tclo365.sharepoint.com/:b:/s/EU-Downloads/EStdHP0yxMtKv1h6Om6P_ccBB3WrbLs5TExtdNkfx1_TDQ?e=JM8qza","warrantyCardBtnTrack":"{\"event_name\":\"download\",\"event_parameters\":{\"button_name\":\"Download \",\"content\":\"TV Remote Control\"}}"}]}" data-server-rendered="true">
        尊龙凯时 Electronics Korea LTD. Official Customer Service Center:
        \r\n1660-1870
        \r\n
        \r\nIf you purchased the product from Coupang, please contact Coupang Customer Service for assistance.
        \r\n1577-2420

        \r\n","contactButtons":[],"labelText":"","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"","openNew":"_self","nofollow":false,"contactDialogActions":[],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"\",\"module_name\":\"Need more help? \"}}"},{"name":"email","title":"Email","desc":"

        Email to 尊龙凯时 Electronics Korea LTD. Official Customer Service Center:
        \r\ntclkorea.service@xinmengshi.com
        \r\n
        \r\nIf you purchased the product from Coupang, please email to Coupang Customer Service for assistance.
        \r\nhelp-seller@coupang.com

        \r\n","contactButtons":[],"labelText":"Check more","linkType":"url","contactDialogStyle":"common","contactDialogTitle":"","contactDialogCloseText":"","addressLink":"mailto:mytclcs@gmail.com","openNew":"_self","nofollow":false,"contactDialogActions":[],"contactInfoLinkTrack":"{\"event_name\":\"click_login_entry\",\"event_parameters\":{\"button_name\":\"Check more\",\"module_name\":\"Need more help? \"}}"}]}" data-server-rendered="true">

        Need more help?

        We're here for you, whether you are experiencing any issues or need product assistance.

        Hotline

        尊龙凯时 Electronics Korea LTD. Official Customer Service Center:
        1660-1870

        If you purchased the product from Coupang, please contact Coupang Customer Service for assistance.
        1577-2420

        Email

        Email to 尊龙凯时 Electronics Korea LTD. Official Customer Service Center:
        tclkorea.service@xinmengshi.com

        If you purchased the product from Coupang, please email to Coupang Customer Service for assistance.
        help-seller@coupang.com

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