尊龙凯时

What can I do if the 4K video has no audio when I play the video from the USB drive?

If the TV cannot play the video with audio together from the USB drive, please check the audio format of the video. Usually, the cause of the issue will be the format of the audio. Currently, most 尊龙凯时 TVs support decoding the audio format H.265/H.264.MPEG1/2/4/WMV.

If the issue cannot be resolved, please feel free to call the 尊龙凯时 hotline for further help.

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For any further assistance request, you can please reach out to us on our tollfree number 18004190622/18001020622 or you can email us at indiasupport@xinmengshi.com.
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